ReddingITPro

Technical Blog of Jason Olson

Paper jamming – Dell 3100CN

A customer recently called in regarding paper jam issues on their Dell 3100cn color printer. After remote troubleshooting, a technician decided it was likely the roller set. Contacted Dell for

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Mac computers SMB versus AFP

Since Apple released Mac OS X (10), no longer were users limited to connecting to file servers sharing via AFP, but they were opened to the Windows world of SMB.

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Installing ESXi on a Dell PowerEdge server with IDE drives

ESXi is a powerful virtualization hypervisor which is available for free from the VMWasre website. What’s great is it will run on just about any server hardware, and pretty much

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Remote support for hardware problems

Remote support tools can be an excellent tool in resolving problems, but they need to be used in combination with the described experience provided by the end user. This recently

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MFP printer problem isolation/troubleshooting

So typically in a mutli-vendor or multi-provider environment, it is best to isolate a problem to which vendor is responsible for a problem. This week I encountered a very interesting

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Wyse terminal running VNC

The majority of Wyse Thin Clients run a version of VNC to permit remote administrators to interact with the otherwise Thin operating system. This is important since traditional remote control

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Nessus Security Scanner

Tool Thursday: Nessus Security Scanner This is an excellent professional tool you should add to your toolbox if you’re serious about vulnerability scanning and auditing your own work. This tool

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Microsoft Server 2008 SP-2 Enterprise DCPromo

Yesterday I experienced an interesting problem when attempting to run DCPROMO on a new Server 2008 Enterprise SP-2 to promote a server to become a domain controller in a Server

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Exchange Backups with a GFS Retention Scheme

Something realized while working a a client was that we typically configure a G-F-S (Grandfather-Father-Son) backup retention with backups been retained by month going back for the prior year. So

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BitLocker to Go in Windows 7

For the enterprise customer one of the greatest integrated features in Windows Vista was the new BitLocker technology. However it was limited to only encrypting the local hard drives. Now,

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