ReddingITPro

Technical Blog of Jason Olson

Wave Embassy Security : Remove all users / enrolled fingerprints

This recipe explains how to remove and delete all enrolled users and fingerprints in Wave’s Embassy Security Suite. This is very handy if you, like me, had enrolled fingerprints/users but

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Echo Elimination & DTMF Problems

The easiest echo to fix is: Echo that you or the person at the other end of the call always hears on a VoIP phone system when you’re talking on

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How to Add a Master Domain Administrator Account to the Local Administrators Group of a Resource Workstation

To add a domain Administrator account to the local Administrators group on a workstation in a resource domain, use the Cusrmgr.exe tool, which is part of the Microsoft Windows 2000

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Removing Trend Icon from SysTray on Terminal Servers

If you are using Trend Micro for Anti-virus on your terminal servers you should consider applying the following changes to remove the icon from running in the system tray.  It

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IT Services Policy: Billable Hour

This is to help define what activity is billable versus non-billable activity under a typical Managed Services Agreement (MSA/MSP). Beyond the obvious that activity which is for the direct benefit

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Slow printing PDF to PCL Printers

Printing Slow with Adobe? When same version and still slow … Solution 1: Print the file using a PostScript printer driver Solution 2: Print using Print as Image option in

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Windows Update Fails

Windows Update commonly fails because of the following changes have been made: The system is an image of another system; The system is a restored backup; Windows 2nd Restore Option

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Technology Policies/User Passwords

It is the general policy that the IT staff does not need to know the individual user passwords and will take every effort to ensure that we do not keep

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Tech Note: Port Conflict leading to RADIUS / IAS / Wireless issues

Apparently there is a chance that a security patch (MS 08-037) can lead to port conflict issues. There was an issue at one of my clients this morning stemming from

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OST Corruption

    Common Reasons Let a Microsoft Exchange OST File Corrupt or Damaged       There are many reasons that will make your Exchange offline folder (.ost) file corrupted

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