Category: Policy & Procedures
Password Tips for Businesses
This year Microsoft made a very public statement about how they’re fundamentally changing how passwords will work in Microsoft Windows 10 moving forward. Most significant is that they’re dropping the
Read MoreHashed Passwords
Something making a lot of news in the papers recently is compromised usernames and passwords. This has been seen from companies such as LinkedIn, Yahoo and DropBox. In some of
Read MoreHIPAA Compliance & Faxing
The primary objective of HIPAA is that health organizations have the infrastructure and procedures – administrative, technical and physical – that allow them to safeguard patient health information from any
Read MoreIT Services Policy: Billable Hour
This is to help define what activity is billable versus non-billable activity under a typical Managed Services Agreement (MSA/MSP). Beyond the obvious that activity which is for the direct benefit
Read MoreTechnology Policies/User Passwords
It is the general policy that the IT staff does not need to know the individual user passwords and will take every effort to ensure that we do not keep
Read MoreTechnology Policies/Network Printers
Network Assignment To properly configure network printers initially on a windows network: Leave printers setup in DHCP Check DHCP server and use the MAC address information to establish a DHCP
Read MoreTechnology Policies/Guest Users
We’re starting a new series on Monday called “Policy Monday” to help share common technology policies. This week we’ll start with Adding Guest Accounts to the Network. The following is
Read MoreMagic Touch – Customer Service
This process known as Magic Touch relates to the customers experience and viewpoint regarding our on-site service. Specifically, it is the illusion of our ability to magically fix technology problems
Read MoreMonitoring employee activity
A request that comes around a couple of times each year is a client who is looking to monitor the internet activity of their employees. I’ve been helping clients with
Read MoreNON-COMPETITION AGREEMENTS (NCA)
Non-competition agreements have been standard for many trades throughout the capitalistic history. However, at some point California, being an at will employment state ceased to recognize these documents as binding.
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