ReddingITPro

Technical Blog of Jason Olson

What blend are you (MSP)

In the professional services arena, there is typically three types of service industries: innovation, experience and processes. There are some industries, such as your oral hygienist, which you’re primarily looking

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Why wait?

I just completed browsing an interesting entry over at On Startups: Wimps Wait which is suggesting that releasing a product is more important than waiting. I believe, as in many things, there

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Customer Service

In business, it is absolutely critical to ensure that from a legal perspective, that liability is always minimized. When possible, that the liability is left squarely (to whatever extent possible) on the customer. However,

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