A customer recently called in regarding paper jam issues on their Dell 3100cn color printer. After remote troubleshooting, a technician decided it was likely the roller set. Contacted Dell for
So typically in a mutli-vendor or multi-provider environment, it is best to isolate a problem to which vendor is responsible for a problem. This week I encountered a very interesting
To say that I’m not a fan of Lexmark printers would be a significant understatement. Over the last 12 years, I have never had more trouble with any printer than
When reviewing what printer to purchase for your office, how do you go about choosing? There are the required features needed for your business, which may include color, networking, duplexing.